We work to ship out orders within 2-3 business days.
Tracking for your order is emailed once your order is shipped out.
If your tracking shows that your package has not been delivered and there seems to be an unexplained delay in the delivery of your package, please feel free to contact us and we would be happy to help you!
We are not responsible for lost, misdelivered, or stolen packages, or packages that were sent to the address that was entered in at checkout that the customer failed to correct. If your tracking shows that your package has been delivered, please check with your neighbors and family members to make sure they did not receive it by mistake. Then contact your local police department to report a stolen package.
We are not responsible for return shipping costs when returning items for an in-store credit or exchange. Please contact us before shipping your package back to us
Please ship returns to 7055 San Pedro Ave, San Antonio, TX, 78216 AFTER contacting us at info@outlawswesternwearsa.com.
